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Community Guidelines

Last Updated: March 15, 2026

Circles is built around real friend groups doing real things together. These guidelines exist to keep the app useful, safe, and worth opening. They apply to everyone.

1. Be a Good Circle Member

Circles is designed for groups of people who know each other. Treat your circle the way you'd treat your friends in person. That means being respectful, showing up when you say you will, and keeping group plans moving forward.

Constructive disagreements happen — that's fine. What's not fine is harassment, bullying, personal attacks, or deliberately making the app worse for the people around you.

2. Keep It Real

Use your real identity. Circles works because the people in your group know who you are. Fake accounts, impersonation, and misleading profiles undermine the trust that makes group planning possible.

  • Use a name your circle members would recognize.
  • Don't create multiple accounts to manipulate rewards, badges, or group activity.
  • Don't impersonate another person or pretend to represent a business or organization you're not affiliated with.

3. Don't Game the System

The rewards and badges in Circles are tied to real group activity. They're designed to reward groups who actually plan and do things together. Attempting to exploit or manipulate the system defeats the purpose for everyone.

  • Don't create fake plans or mark activities as completed when they didn't happen.
  • Don't form groups solely to farm rewards, badges, or offers.
  • Don't use bots, scripts, or automated tools to inflate activity.
  • Don't coordinate across multiple accounts to exploit volume-based incentives.

Why this matters: Group rewards depend on collective honesty. When one group games the system, it affects the quality and availability of offers for everyone else.

4. Respect Shared Spaces

Group chats, shared calendars, and circle moments are communal. Content you share is visible to your circle, and sometimes referenced by the app to match your group with relevant offers and experiences.

  • Don't post content that is violent, sexually explicit, or designed to shock or disturb.
  • Don't share other people's private information without their consent.
  • Don't spam your circle with repetitive, irrelevant, or promotional content.
  • Don't use group tools to advertise products or services unless your circle is genuinely interested.

5. Offers and Partner Content

Circles surfaces offers from business partners based on your group's shared interests and activity. These offers are meant to be relevant and useful. We ask that users interact with them honestly.

  • Don't abuse offers by creating fake redemptions or misrepresenting eligibility.
  • Don't resell, redistribute, or exploit partner offers outside of their intended use.
  • Report offers that seem misleading, expired, or irrelevant to your group. This helps us improve what you see.

6. Badges and Milestones

Badges represent real milestones your group has reached together. They give your circle identity and visible history. Earning them should feel like something your group actually accomplished.

  • Don't manipulate badge criteria through fake activity.
  • Don't misrepresent badge achievements outside the app.

We reserve the right to revoke badges earned through fraudulent or manipulative behavior.

7. Prohibited Content and Behavior

The following are not tolerated on Circles, in any context:

  • Hate speech, slurs, or content that targets people based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
  • Threats of violence or encouragement of harm toward any individual or group.
  • Content that exploits or endangers minors in any way.
  • Sexually explicit content or non-consensual intimate imagery.
  • Promotion of illegal activities, including drug trafficking, fraud, or organized crime.
  • Content that promotes self-harm, eating disorders, or suicide.
  • Doxxing, stalking, or any form of coordinated harassment.

8. Intellectual Property

Respect other people's work. Don't share content you don't have the right to share, and don't use Circles to distribute copyrighted material without permission.

9. Reporting and Enforcement

If you see something that violates these guidelines, report it. You can flag content, users, or activity directly within the app, or contact us at support@circlesgroup.app.

What happens when guidelines are violated

We review every report. Depending on severity, we may:

  • Issue a warning to the user or group.
  • Remove specific content or revoke badges earned through violations.
  • Temporarily restrict access to features, offers, or rewards.
  • Suspend or permanently terminate accounts involved in serious or repeated violations.

We aim to be fair and proportional. Context matters, and we consider intent, severity, and history when making enforcement decisions.

10. Appeals

If you believe an enforcement action was made in error, you can appeal by contacting us at support@circlesgroup.app with your account details and a description of the situation. We'll review and respond within 14 days.

11. Changes to These Guidelines

Circles is evolving and these guidelines will evolve with it. We'll notify users of significant changes through the app. Continued use of Circles after changes are posted means you accept the updated guidelines.

12. A Final Note

Circles exists to help groups do more together and get rewarded for it. The whole thing works better when people use it the way it's intended — honestly, respectfully, and with their actual friends. If that describes you, you're already following these guidelines.

Questions about these guidelines? Reach out at support@circlesgroup.app.

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